We engage deeply with communities through immersive research, participatory methods, and collaborative ideation, to create meaningful solutions that address their fundamental needs.
Understanding Needs
Case Studies
DiFi for All
Understanding digital financial onboarding experiences of unbanked and underbanked
Amplifying Resilient Communities
Building more resilient health systems based on community experiences during COVID-19
Future of Contraceptive Technology
Imagining the future of female contraception in emerging markets
Life Without Energy
How energy poverty shapes life in India, Peru, Kenya and Indonesia
Safe Water Project
Designing affordable treatment and storage solutions for safe drinking water
Innovation in Home Care for the BoP
How cultural contexts and user research shape cleaning product innovation for underserved markets
With Our Networks
Identifying Resilient Community Practices to Better Inform Health System Design
Findings from a two-year study in South Africa and Bangladesh on healthcare access challenges among vulnerable health seekers
Design Research Notes
Design research workbook for strategic creativity
Low Cost Smartphone Usage
Smartphone usage research in emerging markets
DiFi for All
Challenges in accessing digital financial services in India, Indonesia, Bangladesh and Uganda
Reach Network
Global network of agencies specialising in human-centred design research and service innovation